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Hearthsense Mo24Hvl Natural Gas Vented Fireplace Logs Set With Match Light, 55000 Btu, Heats Up To 2000 Sq. Ft, Mountain Oak, 24
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Brand: Hearthsense
Type: Appliances,Home Appliances,Air Conditioners
Sku: WBHOMB0BKTSHRR4
Available : Instock
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Shipping & Delivery Policy
At Homenkitchenshop, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Homenkitchenshop)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-730-5801
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Email: support@homenkitchenshop.com
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⚠️ California Proposition 65 Warning :
Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, visit www.P65Warnings.ca.gov.
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Hearthsense Mo24Hvl Natural Gas Vented Fireplace Logs Set With Match Light, 55000 Btu, Heats Up To 2000 Sq. Ft, Mountain Oak, 24
$285.43
Frequently Asked Questions
- Q: What are the dimensions of the HearthSense MO24HVL fireplace logs set? A: The minimum firebox size required is eighteen inches high by twenty-eight inches wide at the front, twenty-two inches wide at the rear, and fifteen inches deep.
- Q: What material is used to make the HearthSense MO24HVL logs? A: The logs are made from superior refractory ceramics, ensuring a long lifespan and realistic appearance.
- Q: How many logs are included in the HearthSense MO24HVL set? A: The set includes seven hand-painted ceramic logs for a detailed and realistic look.
- Q: How do you install the HearthSense MO24HVL fireplace logs? A: To install, place the logs in a masonry fireplace or vented firebox, ensuring the flue is open at all times during use.
- Q: Is the HearthSense MO24HVL suitable for my home? A: Yes, this fireplace log set is designed to heat spaces up to two thousand square feet, making it suitable for larger rooms.
- Q: How do you ignite the HearthSense MO24HVL logs? A: The logs feature a match light manual ignition system, which requires no electricity to operate.
- Q: What safety features does the HearthSense MO24HVL include? A: This fireplace log set includes a damper clamp to ensure safe operation and requires a fully functional chimney.
- Q: How should I clean the HearthSense MO24HVL logs? A: To clean the logs, gently wipe them with a damp cloth to maintain their appearance; avoid using harsh chemicals.
- Q: Can I use propane with the HearthSense MO24HVL logs? A: Yes, the set can operate on natural gas, and a propane gas conversion kit is available separately.
- Q: What is the heat output of the HearthSense MO24HVL fireplace logs? A: The logs produce fifty-five thousand BTUs of heat, providing efficient warmth for your space.
- Q: Do the logs require special storage? A: Store the logs in a dry place, ensuring they remain clean and dry when not in use.
- Q: How realistic do the flames look with the HearthSense MO24HVL? A: The U-Burner chassis design creates multiple rows of flames, providing the most realistic flame patterns available.
- Q: Is this fireplace log set easy to install? A: Yes, installation is straightforward, but it must be placed in a suitable masonry fireplace or vented firebox.
- Q: What color are the HearthSense MO24HVL logs? A: The logs are designed to resemble Mountain Oak, giving them a natural and warm appearance.
- Q: What additional items are included in the HearthSense MO24HVL set? A: The set includes an iron grate, u-burner chassis, a bag of embers, and two bags of vermiculite.
- Q: What if my HearthSense MO24HVL logs arrive damaged? A: If the logs arrive damaged, contact customer support for assistance with returns or replacements.