
Novilla Queen Mattress, 12 Inch Foam Mattress, Double Air Zone Queen Size Mattress With Flippable Design For Back & Side Sleeper
$241.50
Frequently Asked Questions
- Q: What is the Novilla Queen Mattress made of? A: The Novilla Queen Mattress is made of foam, which provides comfort and support for various sleeping positions.
- Q: How does the flippable design of the Novilla mattress work? A: The flippable design allows users to experience two different sleep surfaces, accommodating different sleeping preferences and positions.
- Q: Is the Novilla mattress suitable for hot sleepers? A: Yes, the Novilla mattress features a Double Air Zone design that increases airflow, helping to prevent heat build-up and keeping you cool during sleep.
- Q: What is the firmness level of the Novilla Queen Mattress? A: Firmness can vary by personal preference, but the Novilla mattress is designed to support side and back sleepers by balancing pressure points.
- Q: Does the Novilla Queen Mattress have a sleep trial period? A: Yes, the Novilla mattress comes with a 100-night sleep trial, allowing you to test it out and ensure it meets your comfort needs.
- Q: What should I do if the mattress has a smell when first opened? A: A slight odor may occur when the mattress is new, but it is harmless and will dissipate after a short time, typically within a few days.
- Q: How long does it take for the Novilla mattress to fully expand? A: It is recommended to give the Novilla mattress at least 72 hours to fully expand to its original shape after unboxing.
- Q: Is the foam used in the Novilla mattress safe? A: Yes, the foam is CertiPUR-US certified, indicating it is made without harmful chemicals and safe for you and your family.
- Q: What items are included with the Novilla mattress purchase? A: Included in the box are one Novilla 12-inch queen foam mattress and a Novilla manual card.
- Q: Can I contact customer service if I'm not satisfied with my Novilla mattress? A: Yes, if you are not satisfied, you can contact customer service within 24 hours for assistance.