Frequently Asked Questions
- Q: What is the capacity of the Zojirushi SM-QHE60RK Stainless Mug? A: The Zojirushi SM-QHE60RK Stainless Mug has a capacity of 20 ounces.
- Q: How does the flip-and-go handle work? A: The flip-and-go handle is designed for convenient carrying and folds down for a comfortable hold, making it easy to transport.
- Q: Is the lid easy to operate with one hand? A: Yes, the one-touch flip-open lid is designed for easy one-handed operation, even when wearing gloves.
- Q: What materials are used in the construction of the mug? A: The Zojirushi Stainless Mug is made of BPA-free plastic and stainless steel.
- Q: How does this mug perform in terms of heat retention? A: The mug retains heat for up to 190°F after 1 hour and 163°F after 6 hours.
- Q: Can I use ice cubes in this mug? A: Yes, the wide mouth opening (1-5/8 inch) accommodates full-size ice cubes for easy filling.
- Q: Is the interior of the mug easy to clean? A: Yes, the SlickSteel polished interior resists corrosion and repels stains, making it easy to clean.
- Q: What prevents spills when opening the lid? A: The 2-step lid release process prevents excess condensation on the stopper from being flung off while opening.
- Q: Does the stopper disassemble for cleaning? A: Yes, the stopper can be disassembled for easy cleaning.
- Q: What is the warranty on heat retention? A: The mug comes with a 5-year warranty on heat retention performance.