Frequently Asked Questions
- Q: What material is the BWK1360 Fireplace Tray made of? A: The BWK1360 Fireplace Tray is made from twenty-two gauge, cold-rolled steel that is phosphate-treated to resist rust.
- Q: What are the dimensions of the BWK1360 Fireplace Tray? A: The tray measures two inches deep and fifteen inches front-to-back, expanding from thirteen inches to twenty-two and a half inches wide in the back, and twenty-two inches to thirty-one and a half inches wide in the front.
- Q: Is the BWK1360 Fireplace Tray adjustable? A: Yes, the BWK1360 Fireplace Tray features an adjustable design that allows it to fit most standard wood-burning fireplaces.
- Q: How do I use the BWK1360 Fireplace Tray? A: To use the tray, simply place it under the andirons or grate before lighting your fire and slide it out for easy cleanup after the fire is out.
- Q: Can the BWK1360 Fireplace Tray be used with any fireplace? A: Yes, the adjustable design makes it suitable for most standard wood-burning fireplaces.
- Q: How does the BWK1360 Fireplace Tray help with cleanup? A: The tray eliminates the need for ash buckets, shovels, or brooms, allowing for quick and mess-free ash removal.
- Q: How do I clean the BWK1360 Fireplace Tray? A: Simply slide the tray out after use and wipe it down with a damp cloth or rinse it with water to clean.
- Q: Is the BWK1360 Fireplace Tray safe to use? A: Yes, the tray is designed for safe use under wood-burning fireplaces and is made from durable, rust-resistant materials.
- Q: What is the weight of the BWK1360 Fireplace Tray? A: The weight of the BWK1360 Fireplace Tray is not specified, but it is made from heavy-duty steel for durability.
- Q: How should I store the BWK1360 Fireplace Tray? A: You can store the tray in a dry place when not in use, ensuring it remains clean and rust-free.
- Q: What if the BWK1360 Fireplace Tray arrives damaged? A: If the tray arrives damaged, contact the retailer for return instructions or to request a replacement.
- Q: Does the BWK1360 Fireplace Tray come with a warranty? A: Warranty information is not specified; please check with the manufacturer or retailer for details.
- Q: Can I return the BWK1360 Fireplace Tray if I'm not satisfied? A: Return policies vary by retailer, so please review the retailer's return policy for specifics.
- Q: Is the BWK1360 Fireplace Tray suitable for outdoor fireplaces? A: The tray is designed primarily for indoor wood-burning fireplaces but can be used outdoors if protected from the elements.
- Q: How does the BWK1360 Fireplace Tray prevent mess from ashes? A: The tray captures ashes directly, preventing them from spilling onto the floor and reducing the risk of stirring up dust.