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Craft Wok 12 Inch Flat Hand Hammered Carbon Steel Pow Wok with Wooden and Steel Helper Handle - Model 731W316

  • Regular price $82.37

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Sold by Homenkitchenshop, an authorized reseller.


Brand: Craft Wok

Type: Kitchen & Dining,Cookware,Pots & Pans

Sku: WBKITB0B754WV8Y

Available : Instock

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At Homenkitchenshop, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.

Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.

1. Shipping Destinations & Cost

  • Cost: We offer Free Shipping on all orders across the Continental United States.

  • Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

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Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.

  • Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.

  • Handling Time: 1–3 Business Days (Monday – Saturday).

  • Transit Time: 3–5 Business Days (Monday – Friday).

  • Total Delivery Time: 4–8 Business Days.

3. Strategic Fulfillment & Carriers

By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.

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A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.

5. Missing or Damaged Items

If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.

6. Business Contact Details

  • Legal Entity: Ami Ventures Inc (dba Homenkitchenshop)

  • Physical Address: 14932 Kuykendahl Road, Houston, TX 77090

  • Customer Support: Available 24/7, 365 Days a Year

  • Phone: +1 832-730-5801

  • Email: support@homenkitchenshop.com

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Craft Wok 12 Inch Flat Hand Hammered Carbon Steel Pow Wok with Wooden and Steel Helper Handle - Model 731W316

$82.37

Frequently Asked Questions

  • Q: What is the size of the Craft Wok Flat Hand Hammered Carbon Steel Pow Wok? A: The Craft Wok measures 12 inches in diameter.
  • Q: What type of stove can I use this wok on? A: This wok features a flat bottom, making it suitable for both electric and gas stoves, as well as flat induction stoves.
  • Q: How should I season the wok before use? A: It is important to season the wok before use. Instructions for easy seasoning are included with the product, and customer service is available to guide you through the process.
  • Q: What is the weight of the Craft Wok? A: The wok weighs 3.5 pounds, which is approximately 1.6 kilograms.
  • Q: Is the wok made of commercial-grade material? A: Yes, the Craft Wok is constructed from 15 gauge (1.8 millimeters) heavy carbon steel, designed for commercial use.
  • Q: Can I use this wok for high-heat cooking? A: Yes, the steel helper handle is designed to withstand high heat, allowing you to stir-fry effectively without burning.
  • Q: Why does the bottom of the wok have a flat bubble? A: The flat bubble is a characteristic of the traditional hammering method used in production. It does not affect the cooking process.
  • Q: What kind of handle does this wok have? A: The wok features a steel helper handle that is heat-resistant, along with a wooden handle that has a special non-slip surface for a secure grip.
  • Q: Who are the craftsmen behind this wok? A: The Craft Wok is hand hammered by skilled professionals in Guangzhou, China, and is favored by many professional chefs.
  • Q: What is the brand's mission regarding wok usage? A: Craft Wok aims to bring you as much pleasure from stir-frying in a wok as chefs experience in restaurants across China.