Frequently Asked Questions
- Q: What is the size of the Grainrain polycarbonate chocolate mold? A: The mold size is approximately 27.5 cm x 13.5 cm x 2.4 cm (10 3/4 x 5 1/4 x 1 inches), while each cavity measures about 3.5 cm x 3.5 cm x 1.0 cm (1 3/8 x 1 3/8 x 3/8 inches).
- Q: What material is the chocolate mold made from? A: The Grainrain chocolate mold is made from food-grade plastic, specifically polycarbonate, which is compliant with FDA/SGS standards.
- Q: Can I use this mold in the oven? A: No, this mold is made of plastic and should not be used in the oven.
- Q: How many pieces are included in the package? A: The package contains 1 piece of the chocolate mold.
- Q: Is the mold easy to clean? A: Yes, the mold is designed for easy cleaning and is quick to use.
- Q: What types of treats can I make with this mold? A: This mold is typically used to make chocolate, candy, jelly, ice cubes, or other cake decorations.
- Q: Does the mold retain odors or flavors? A: No, the material used for this mold will not retain odors or flavors, ensuring your treats remain pure.
- Q: Is the product safe for food use? A: Yes, the mold is made from food-grade plastic and is compliant with safety standards.
- Q: What should I do if I have a problem with the mold? A: If you encounter any issues with the mold, you can contact customer service through eBay mail for assistance, and they will respond within 24 hours.
- Q: Are there any special care instructions for the mold? A: While the mold is durable for long-term use, it is important to avoid using it in the oven and to clean it properly after each use.