Frequently Asked Questions
- Q: What material is the Helen's Asian Kitchen Deluxe Wok made from? A: The wok is made from heavyweight 1.8-millimeter carbon steel, which provides durability and effective heat distribution.
- Q: Is the wok non-stick? A: Yes, the wok features a natural, chemical-free non-stick surface that is achieved through a nitrogen treatment process.
- Q: Can this wok be used on induction cooktops? A: Yes, it is safe for use on various cooktops, including gas, electric, open flame, induction, and ceramic.
- Q: How should I care for and clean the wok? A: Hand wash the wok in warm, soapy water and dry it thoroughly after each use to maintain its pre-seasoned surface.
- Q: What is the diameter of the wok? A: The wok measures 11.8 inches in diameter, making it suitable for various cooking tasks.
- Q: Can I use metal utensils with this wok? A: Yes, metal tools and scrubbers will not damage or remove the pre-seasoned surface of the wok.
- Q: Is the wok suitable for deep frying? A: Yes, this wok is ideal for deep frying, as well as stir frying, sautéing, steaming, and braising.
- Q: What makes this wok durable? A: The nitrogen treatment performed at over 1000-degrees Fahrenheit contributes to the wok's unprecedented durability and non-stick properties.
- Q: Who is the manufacturer of this wok? A: The wok is brought to you by HIC, a family-owned company in the USA that has been operating since 1957.
- Q: Is this wok safe for chemical-sensitive users? A: Yes, the wok's non-stick surface is achieved through a natural, chemical-free process, making it suitable for those with chemical sensitivities.