Frequently Asked Questions
- Q: What are the dimensions of the filter bags? A: The dimensions of the filter bags are three point nine four inches by three point one five inches. They are compact and designed to fit easily in CleanAura products.
- Q: What is the weight of each bag in the set? A: Each bag weighs zero point forty-four ounces. This lightweight design adds convenience when using and recharging the bags.
- Q: What material is used in the filter bags? A: The filter bags are made from bamboo activated charcoal. This material is known for its highly absorbent properties that help eliminate odors.
- Q: How do I use the filter bags with CleanAura? A: To use the filter bags, simply place one inside the CleanAura pod. Do not tear or open the bags to maintain their functionality.
- Q: How often should I recharge the filter bags? A: You should recharge the filter bags once a month. Place them in direct sunlight for a few hours to revitalize the charcoal.
- Q: Can I use these bags in any trash can? A: No, these bags are specifically designed for use with CleanAura trash cans or deodorizing kits. They will not function effectively in other types of trash cans.
- Q: How do I clean the filter bags? A: The filter bags do not require cleaning; instead, you should recharge them in sunlight as needed. This helps maintain their effectiveness over time.
- Q: Is the bamboo charcoal safe for use around children and pets? A: Yes, the bamboo charcoal used in these bags is safe for use around children and pets. It is a natural material and does not emit harmful chemicals.
- Q: What should I do if the filter bags arrive damaged? A: If the filter bags arrive damaged, please contact customer support for assistance. They will guide you through the return or replacement process.
- Q: How long do the filter bags last? A: The filter bags can last up to two years with proper care. Regular recharging in sunlight helps extend their lifespan.
- Q: Are these filter bags environmentally friendly? A: Yes, the bamboo charcoal is a sustainable and eco-friendly option for odor control. It helps purify the air while being biodegradable.
- Q: Can I use these bags in areas other than trash cans? A: Yes, you can use these bags in other enclosed spaces to absorb odors, such as closets, bathrooms, or cars. They are versatile for odor elimination.
- Q: What kind of support is available if I have questions? A: USA based support is available for any questions or concerns. You can reach out through the company's website or social media for assistance.
- Q: Do the bags have a scent? A: No, the bamboo activated charcoal filter bags do not have a scent. They work by absorbing unpleasant odors rather than masking them.
- Q: Can I reuse the filter bags after recharging? A: Yes, you can reuse the filter bags multiple times after recharging them. They are designed for long-term use with proper care.