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Jacia House Queen Mattress 11.4 Inch Pillow Top Pocket Spring Hybrid Mattress, Memory Foam Innerspring Firm Mattress -Bed In A B
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Sold by Homenkitchenshop, an authorized reseller.
Brand: Jacia House
Type: Furniture,Bedroom Furniture,Mattresses & Box Springs
Sku: WBHOMB07197HHCG
Available : Instock
Shipping information
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Shipping & Delivery Policy
At Homenkitchenshop, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Homenkitchenshop)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-730-5801
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Email: support@homenkitchenshop.com
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⚠️ California Proposition 65 Warning :
Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, visit www.P65Warnings.ca.gov.
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Jacia House Queen Mattress 11.4 Inch Pillow Top Pocket Spring Hybrid Mattress, Memory Foam Innerspring Firm Mattress -Bed In A B
$505.67
Frequently Asked Questions
- Q: What are the dimensions of the Jacia House Queen Mattress? A: The Jacia House Queen Mattress measures sixty inches wide by eighty inches long and is eleven point four inches high.
- Q: What materials are used in the Jacia House mattress? A: The mattress is made with memory foam, high-density foam, and a seven point eight inch individually wrapped coil innerspring layer.
- Q: Is the mattress made from safe materials? A: Yes, the mattress is made of low VOC foam and is free from harmful chemicals like PBDEs and formaldehyde.
- Q: How thick is the pillow top layer on the mattress? A: The pillow top layer of the mattress is one inch thick, providing additional comfort.
- Q: What is the weight limit for the Jacia House mattress? A: The mattress has been tested to support up to five hundred pounds continuously for over five thousand hours.
- Q: How do I set up the mattress? A: The mattress is shipped compressed and rolled. Allow forty-eight to seventy-two hours for it to fully expand after unboxing.
- Q: Can I use this mattress on any bed frame? A: Yes, the Jacia House mattress can be used on any standard queen bed frame or foundation.
- Q: Is the mattress suitable for all sleeping positions? A: Yes, the mattress provides balanced support and comfort, making it suitable for side, back, and stomach sleepers.
- Q: How do I care for the mattress? A: To keep the mattress in good condition, use a mattress protector and spot clean stains with a mild detergent.
- Q: Is the mattress flame-retardant? A: Yes, the mattress is made from fire-retardant materials meeting the Federal Flammability Standard sixteen CFR one six three three.
- Q: How should I store the mattress if not in use? A: Store the mattress in a dry, cool place, preferably in its original packaging to protect it from dust and moisture.
- Q: How do I clean the mattress cover? A: The mattress cover can be spot cleaned with a damp cloth and mild detergent, but it's not machine washable.
- Q: What if I have issues with the mattress after purchase? A: If you encounter any problems, please contact customer support for assistance with returns or exchanges.
- Q: Does the mattress have any odor after unboxing? A: Yes, it may have a slight odor initially, but it typically dissipates within a few hours to a week.
- Q: Is there a warranty for the Jacia House mattress? A: Yes, the mattress comes with a warranty that covers manufacturing defects for a specified period.