Jacia House Queen Mattress 11.4 Inch Pillow Top Pocket Spring Hybrid Mattress, Memory Foam Innerspring Firm Mattress -Bed In A B

Frequently Asked Questions

• Q: What are the dimensions of the Jacia House Queen Mattress? A: The Jacia House Queen Mattress measures sixty inches wide by eighty inches long and is eleven point four inches high.
• Q: What materials are used in the Jacia House mattress? A: The mattress is made with memory foam, high-density foam, and a seven point eight inch individually wrapped coil innerspring layer.
• Q: Is the mattress made from safe materials? A: Yes, the mattress is made of low VOC foam and is free from harmful chemicals like PBDEs and formaldehyde.
• Q: How thick is the pillow top layer on the mattress? A: The pillow top layer of the mattress is one inch thick, providing additional comfort.
• Q: What is the weight limit for the Jacia House mattress? A: The mattress has been tested to support up to five hundred pounds continuously for over five thousand hours.
• Q: How do I set up the mattress? A: The mattress is shipped compressed and rolled. Allow forty-eight to seventy-two hours for it to fully expand after unboxing.
• Q: Can I use this mattress on any bed frame? A: Yes, the Jacia House mattress can be used on any standard queen bed frame or foundation.
• Q: Is the mattress suitable for all sleeping positions? A: Yes, the mattress provides balanced support and comfort, making it suitable for side, back, and stomach sleepers.
• Q: How do I care for the mattress? A: To keep the mattress in good condition, use a mattress protector and spot clean stains with a mild detergent.
• Q: Is the mattress flame-retardant? A: Yes, the mattress is made from fire-retardant materials meeting the Federal Flammability Standard sixteen CFR one six three three.
• Q: How should I store the mattress if not in use? A: Store the mattress in a dry, cool place, preferably in its original packaging to protect it from dust and moisture.
• Q: How do I clean the mattress cover? A: The mattress cover can be spot cleaned with a damp cloth and mild detergent, but it's not machine washable.
• Q: What if I have issues with the mattress after purchase? A: If you encounter any problems, please contact customer support for assistance with returns or exchanges.
• Q: Does the mattress have any odor after unboxing? A: Yes, it may have a slight odor initially, but it typically dissipates within a few hours to a week.
• Q: Is there a warranty for the Jacia House mattress? A: Yes, the mattress comes with a warranty that covers manufacturing defects for a specified period.