Frequently Asked Questions
- Q: What are JIC Gem Natural Sliced Agate Coasters made of? A: These coasters are made from natural agate geodes sourced from Brazil, providing each piece with a unique appearance.
- Q: What are the dimensions of each coaster? A: Each coaster measures approximately 3.25 inches by 3.25 inches and has a thickness of 0.125 inches.
- Q: Do the coasters include any protective features? A: Yes, the set includes 16 rubber bumpers (4 sets of 4) to help protect your furniture from scratches.
- Q: Can these coasters be used for purposes other than holding drinks? A: Absolutely! These multifunctional coasters can be used as paperweights, candleholders, home decor, spoon rests, and more.
- Q: How should I care for and clean the agate coasters? A: To clean, simply wipe with a damp cloth. Avoid using harsh chemicals that may damage the natural stone.
- Q: Are the coasters identical in shape and color? A: No, each coaster is uniquely shaped and colored due to their natural origin, which adds to their charm.
- Q: What should I do if my coasters arrive damaged? A: If your coasters arrive damaged, please contact customer service within 24 hours for assistance and potential refund options.
- Q: Is assembly required for the coasters? A: No assembly is required for the coasters themselves; however, the rubber bumpers need to be attached.
- Q: Are these coasters suitable for outdoor use? A: While they can be used outdoors, it is recommended to keep them in a dry environment to maintain their quality.
- Q: What is the return policy for the agate coasters? A: We offer full or partial refunds depending on the situation, and you can contact us anytime to resolve issues.