Frequently Asked Questions
- Q: What material is the National Tree Company Christmas tree made of? A: The tree is made of polyvinyl chloride, which is fire-resistant and non-allergenic. This material ensures durability and safety during the holiday season.
- Q: How tall is the National Tree Company Artificial Christmas Tree? A: The tree stands five feet tall. It is designed to fit well in various spaces while providing a full and lush appearance.
- Q: What is the diameter of the base of the Christmas tree? A: The base of the tree has a diameter of twenty-four inches. This size provides stability while allowing for easy placement in your home.
- Q: How do I set up the Artificial Christmas Tree? A: The tree comes with convenient assembly instructions for quick setup. Simply follow the steps provided, and you can have it ready in no time.
- Q: Is this Christmas tree suitable for small spaces? A: Yes, the tree's five-foot height and twenty-four-inch base make it ideal for small spaces. It adds a festive touch without overwhelming the area.
- Q: How long does it take to shape the tree for a lush appearance? A: It typically takes about thirty to forty-five minutes to shape the tree fully. This shaping ensures a fuller and more realistic look.
- Q: Can I use this tree outdoors? A: No, this Christmas tree is designed for indoor use only. It is made from materials not suitable for outdoor exposure.
- Q: How do I store the tree after the holiday season? A: To store the tree, disassemble it according to the instructions and keep it in a cool, dry place. Use the original packaging if possible to protect it.
- Q: Is the tree safe for children and pets? A: Yes, the tree is made from non-allergenic materials and is fire-resistant. However, supervision is recommended around decorations.
- Q: What type of maintenance does the tree require? A: The tree requires minimal maintenance, primarily dusting or vacuuming to keep it clean. Avoid using water or cleaning solutions.
- Q: What should I do if the tree arrives damaged? A: If the tree arrives damaged, contact National Tree Company's customer service for assistance. They will guide you through the return or replacement process.
- Q: How long has National Tree Company been in business? A: National Tree Company has been established for sixty years. They are a family-owned business based in the USA.
- Q: Does the tree come with lights or decorations? A: No, the tree does not include lights, decorations, or ornaments. You can personalize it with your own holiday decor.
- Q: How can I ensure the tree stays in good condition? A: To keep the tree in good condition, store it properly after use and avoid exposing it to direct sunlight or moisture.
- Q: What is the return policy for the tree? A: The return policy typically allows for returns within a specified period. Check with National Tree Company for specific details regarding your purchase.
- Q: Is the tree suitable for people with allergies? A: Yes, the tree is made from non-allergenic materials, making it a suitable choice for individuals with allergies.