Nchanmar 12 Inch King Gel Memory Foam Mattress Pressure Relieving, Cooling Gel Foam, Certipur-Us Certified, Bed-In-A-Box, Pressu

Frequently Asked Questions

• Q: What materials are used in the NChanmar 12 Inch King Gel Memory Foam Mattress? A: The mattress features memory foam that promotes airflow and breathability, ensuring a comfortable sleeping temperature. It is made with skin-friendly fabrics and buoyant foams that adapt to your body for optimal pressure relief.
• Q: Is the NChanmar mattress CertiPUR-US certified? A: Yes, the foam in this mattress is CertiPUR-US certified, meaning it is free from harmful substances such as formaldehyde, mercury, and other heavy metals.
• Q: How does the protective cover of the mattress work? A: The mattress comes with a durable and soft knitted cloth cover that absorbs moisture and sweat, helping to keep the mattress cool. It also includes surface protection technology to safeguard the mattress.
• Q: How is the mattress packaged for shipping? A: The NChanmar mattress is shipped vacuum sealed and neatly rolled in a box for easy handling. It inflates in approximately 10 seconds after unpacking, but it is recommended to allow up to 72 hours for it to fully expand to its original size.
• Q: Can I roll the mattress back after unpacking? A: No, once you unwrap the mattress, it will expand to its original size and cannot be rolled back. It is advisable to unpack it in a designated area.
• Q: What should I do if I encounter issues with the mattress? A: If you experience any problems while using the mattress, you can contact the after-sales department for assistance. They guarantee to provide feasible solutions as soon as possible.
• Q: How does the cooling gel foam work in this mattress? A: The cooling gel foam in the mattress helps to regulate temperature by dispersing heat, which contributes to a cooler sleeping surface and enhances overall comfort.
• Q: Is the mattress suitable for all sleeping positions? A: Yes, the memory foam adapts to your body shape, providing support and comfort for various sleeping positions, whether you sleep on your back, side, or stomach.
• Q: How long does it take for the mattress to expand fully after unpacking? A: While the mattress will start to inflate within about 10 seconds of unpacking, it is recommended to allow up to 72 hours for it to fully expand to its original size.
• Q: What type of bed frame is compatible with the NChanmar mattress? A: The NChanmar mattress is compatible with most bed frames, including platform beds, adjustable bases, and slatted frames, as long as they provide adequate support.