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Novilla Queen Mattress, 12 Inch Queen Size Memory Foam Mattress With Comfort Foam For Pressure Relief & Cool Fresh Sleep,Removab
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Sold by Homenkitchenshop, an authorized reseller.
Brand: Novilla
Type: Furniture,Bedroom Furniture,Mattresses & Box Springs
Sku: WBHOMB0CJJBP3RM
Available : Instock
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Shipping & Delivery Policy
At Homenkitchenshop, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Homenkitchenshop)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-730-5801
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Email: support@homenkitchenshop.com
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⚠️ California Proposition 65 Warning :
Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, visit www.P65Warnings.ca.gov.
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Novilla Queen Mattress, 12 Inch Queen Size Memory Foam Mattress With Comfort Foam For Pressure Relief & Cool Fresh Sleep,Removab
$276.05
Frequently Asked Questions
- Q: What are the dimensions of the Novilla mattress? A: The Novilla mattress measures eighty inches in length, sixty inches in width, and twelve inches in height. This size is ideal for a queen bed.
- Q: What materials are used in the Novilla mattress? A: The Novilla mattress is made of three layers of foam: three inches of comfort foam, three inches of egg crate foam, and six inches of high-density support base foam.
- Q: Is the Novilla mattress CertiPUR-US certified? A: Yes, the Novilla mattress is CertiPUR-US certified, ensuring it is made without harmful chemicals and promotes healthy sleep.
- Q: How do I install the Novilla mattress? A: To install the Novilla mattress, simply remove it from the packaging, place it on your bed frame, and allow it to expand to its original shape within seventy-two hours.
- Q: Is the Novilla mattress suitable for all sleeping positions? A: Yes, the Novilla mattress is suitable for most back sleepers, stomach sleepers, and some side sleepers, providing medium firmness for comfort.
- Q: How long does it take for the Novilla mattress to fully expand? A: It takes at least seventy-two hours for the Novilla mattress to fully expand after unpacking. Patience is required for optimal comfort.
- Q: How should I clean the Novilla mattress cover? A: To clean the Novilla mattress cover, simply unzip it and toss it into the washing machine for easy cleaning, ensuring a hygienic sleep environment.
- Q: Is the Novilla mattress cover removable and washable? A: Yes, the Novilla mattress features a removable and washable cover, making it easy to maintain cleanliness and hygiene.
- Q: What warranty is offered with the Novilla mattress? A: The Novilla mattress comes with a ten-year limited warranty, ensuring peace of mind with your purchase.
- Q: Can I return the Novilla mattress if I'm not satisfied? A: Yes, the Novilla mattress includes a no-risk one hundred-night trial period, allowing you to return it if you are not satisfied.
- Q: What if my Novilla mattress arrives damaged? A: If your Novilla mattress arrives damaged, contact the Novilla Customer Support Team for assistance with returns or replacements.
- Q: Is the Novilla mattress compatible with all bed frames? A: Yes, the Novilla mattress is compatible with most bed bases and frames, making it versatile for various setups.
- Q: Does the Novilla mattress eliminate odors? A: Yes, the Novilla mattress is designed to eliminate odors, providing a fresh sleeping surface free from unpleasant smells.
- Q: Is the Novilla mattress hypoallergenic? A: Yes, the Novilla mattress is hypoallergenic, helping to prevent allergies and providing a hygienic sleeping surface.
- Q: What is the firmness level of the Novilla mattress? A: The Novilla mattress offers a medium firmness level, making it suitable for a wide range of sleep preferences.