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Novilla Queen Mattress Memory Foam Mattress Queen Size 6 Inch Cooling Queen Size Mattress in a Box for Back Pain Relief Medium Firm Mattress with Edge Support & Motion Isolation Ataraxia

  • Regular price $222.18

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Sold by Homenkitchenshop, an authorized reseller.


Brand: Novilla

Type: Furniture,Bedroom Furniture,Mattresses & Box Springs

Sku: WBHOMB0CD5F2ZSJ

Available : Instock

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Shipping & Delivery Policy

At Homenkitchenshop, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.

Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.

1. Shipping Destinations & Cost

  • Cost: We offer Free Shipping on all orders across the Continental United States.

  • Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

2. Order Processing & Transit Times

Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.

  • Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.

  • Handling Time: 1–3 Business Days (Monday – Saturday).

  • Transit Time: 3–5 Business Days (Monday – Friday).

  • Total Delivery Time: 4–8 Business Days.

3. Strategic Fulfillment & Carriers

By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.

4. Order Tracking

A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.

5. Missing or Damaged Items

If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.

6. Business Contact Details

  • Legal Entity: Ami Ventures Inc (dba Homenkitchenshop)

  • Physical Address: 14932 Kuykendahl Road, Houston, TX 77090

  • Customer Support: Available 24/7, 365 Days a Year

  • Phone: +1 832-730-5801

  • Email: support@homenkitchenshop.com

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  ⚠️ California Proposition 65 Warning :
   Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.  

For more information, visit     www.P65Warnings.ca.gov.  

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Novilla Queen Mattress Memory Foam Mattress Queen Size 6 Inch Cooling Queen Size Mattress in a Box for Back Pain Relief Medium Firm Mattress with Edge Support & Motion Isolation Ataraxia

$222.18

Frequently Asked Questions

  • Q: What materials are used in the Novilla Queen Mattress? A: The Novilla Queen Mattress is made from gel memory foam and high-density base foam. Both materials are certified by CertiPUR-US and Oeko-Tex Standard 100, ensuring safety and comfort.
  • Q: What are the dimensions of the Novilla Queen Mattress? A: The Novilla Queen Mattress measures eighty inches in length, sixty inches in width, and six inches in height. These dimensions make it suitable for standard queen-size beds.
  • Q: Is the Novilla Queen Mattress suitable for all sleeping positions? A: Yes, the Novilla Queen Mattress is designed for side, back, and stomach sleepers. Its medium soft feel provides balanced support and comfort for various sleeping styles.
  • Q: How do I unbox the Novilla Queen Mattress? A: To unbox the Novilla Queen Mattress, carefully remove it from the box and unwrap the plastic packaging. Allow it to expand for at least seventy-two hours for optimal performance.
  • Q: What is the weight limit for the Novilla Queen Mattress? A: The Novilla Queen Mattress is designed to support up to six hundred pounds. This weight capacity accommodates couples and individuals comfortably.
  • Q: How do I care for the Novilla Queen Mattress? A: To care for the Novilla Queen Mattress, use a mattress protector and spot clean with mild soap and water. Regularly rotate the mattress to prolong its life and maintain comfort.
  • Q: Is the Novilla Queen Mattress safe for children? A: Yes, the Novilla Queen Mattress is safe for children. It is made from non-toxic materials that meet safety certifications to ensure a healthy sleeping environment.
  • Q: Can I use the Novilla Queen Mattress on an adjustable bed? A: Yes, the Novilla Queen Mattress is compatible with adjustable beds. Its flexible design allows for easy adjustments without compromising comfort.
  • Q: Does the Novilla Queen Mattress have a warranty? A: Yes, the Novilla Queen Mattress comes with a ten-year warranty. This warranty covers manufacturing defects and ensures peace of mind for the buyer.
  • Q: How does the Novilla Queen Mattress handle motion transfer? A: The Novilla Queen Mattress effectively reduces motion transfer. Its memory foam construction minimizes disturbances, making it ideal for couples.
  • Q: What should I do if my Novilla Queen Mattress arrives damaged? A: If your Novilla Queen Mattress arrives damaged, contact customer service immediately. They will assist you with return or exchange options to resolve the issue.
  • Q: How long can I expect the Novilla Queen Mattress to last? A: With proper care, the Novilla Queen Mattress can last over ten years. Its durable materials and construction contribute to its longevity.
  • Q: Is there an odor when I first open the Novilla Queen Mattress? A: Yes, a slight odor is normal when first unboxing the Novilla Queen Mattress. This typically dissipates within two days in a well-ventilated room.
  • Q: Does the Novilla Queen Mattress require a box spring? A: No, the Novilla Queen Mattress does not require a box spring. It can be placed directly on a platform bed or slatted base for optimal support.
  • Q: Can I return the Novilla Queen Mattress if I don't like it? A: Yes, the Novilla Queen Mattress comes with a one-hundred-day free trial. If you're not satisfied, you can return it for a full refund within that period.