Frequently Asked Questions
- Q: What materials is the Omne Sleep Comfort Series mattress made of? A: The mattress is made of polyurethane foam, including a top layer of soft i-gel infused foam, convoluted gel memory foam, and HD support foam.
- Q: What are the dimensions of the mattress? A: The mattress measures eighty inches in length, sixty inches in width, and eight inches in height.
- Q: What type of cover does the mattress have? A: The mattress features a zip-off, removable luxury cover for easy cleaning and maintenance.
- Q: How should I set up the Omne Sleep mattress? A: Simply unbox the mattress, place it on a suitable bed frame, and allow it to expand for a few hours before use.
- Q: Is the mattress suitable for all body types? A: Yes, the mattress is designed to contour to your body, making it suitable for various body types and sleeping positions.
- Q: How does the cooling technology work in this mattress? A: The cooling technology utilizes i-gel infusion and breathable materials to help regulate temperature and keep you cool throughout the night.
- Q: How do I clean the mattress cover? A: The removable cover can be machine washed on a gentle cycle, but it is recommended to air dry to maintain its quality.
- Q: Is the mattress hypoallergenic? A: Yes, the materials used in the mattress are designed to be hypoallergenic, reducing the risk of allergic reactions.
- Q: How should I store the mattress if not in use? A: If not in use, keep the mattress in a cool, dry place and avoid placing heavy objects on top to maintain its shape.
- Q: Can I use this mattress on an adjustable base? A: Yes, the Omne Sleep mattress is compatible with adjustable bases, allowing you to customize your sleeping position.
- Q: How does this mattress compare to traditional innerspring mattresses? A: Unlike traditional innerspring mattresses, this gel memory foam mattress offers better motion isolation and contouring support.
- Q: What is the warranty on the Omne Sleep mattress? A: The mattress comes with a ten-year limited warranty, covering defects in materials and workmanship.
- Q: What if the mattress arrives damaged? A: If the mattress arrives damaged, contact customer support within thirty days for assistance with returns or exchanges.
- Q: Is the mattress suitable for side sleepers? A: Yes, the mattress provides excellent support and cushioning for side sleepers, helping to alleviate pressure points.
- Q: Does the mattress have a smell when first unboxed? A: Yes, some off-gassing may occur initially, but it typically dissipates within a few hours in a well-ventilated space.
- Q: How long does the mattress last? A: With proper care, the mattress is designed to last for at least seven to ten years.