Peterson Real Fyre 24-inch Split Oak Designer Plus Gas Logs (Logs Only No Burner)

Frequently Asked Questions

• Q: What are the dimensions of the Peterson Real Fyre gas logs? A: The logs are twenty-four inches in length. They also have a width and height of two point zero one inches.
• Q: How many pieces are included in the log set? A: There are a total of six pieces in the Peterson Real Fyre gas log set. Each log is designed to create a realistic appearance.
• Q: What material is used for the gas logs? A: The logs are made from superior refractory ceramic. This material is reinforced with steel rods for added integrity.
• Q: How do I install the Peterson Real Fyre gas logs? A: To install, place the logs in your fire pit ring burner. Ensure there is a minimum clearance of three to six inches from logs to the wall.
• Q: Are these logs compatible with any burner system? A: Yes, these logs can be used with commonly available fire pit ring burners. However, the burner system is not included and must be purchased separately.
• Q: Can the gas logs be used in ventless systems? A: No, these logs are designed specifically for use with vented gas log systems. Ensure compatibility before use.
• Q: How should I clean the Peterson gas logs? A: To clean, gently wipe the logs with a damp cloth. Avoid using harsh chemicals to maintain their hand-painted finish.
• Q: Are these gas logs safe for outdoor use? A: Yes, the logs are designed for outdoor fire pit use. Ensure proper installation for safety and optimal performance.
• Q: What precautions should I take when using gas logs? A: Always ensure proper ventilation when using gas logs. Keep flammable materials away and maintain a safe distance from walls.
• Q: How do these logs compare to other gas log brands? A: Peterson Real Fyre logs are known for their realistic appearance and craftsmanship. They are hand-painted for a natural wood look.
• Q: Are Peterson gas logs suitable for beginners? A: Yes, they are user-friendly and suitable for anyone looking to enhance their outdoor fire experience. Just follow the installation guidelines.
• Q: What if my gas logs arrive damaged? A: If the logs arrive damaged, contact customer support for assistance with returns or exchanges. Keep all original packaging for reference.
• Q: Is there a warranty on the gas logs? A: Yes, Peterson Real Fyre products typically come with a warranty. Check the manufacturer's details for specific terms and coverage.
• Q: Can I use these logs with a propane burner? A: Yes, the logs can be used with propane burners, provided they are compatible with vented systems. Always verify burner specifications.
• Q: What color are the Peterson Real Fyre gas logs? A: The logs feature a Split Oak Designer Plus finish, providing a natural and elegant appearance for your fire pit.
• Q: How should I store the gas logs when not in use? A: Store the logs in a cool, dry place, away from direct sunlight and moisture. This will help preserve their quality and appearance.