Frequently Asked Questions
- Q: What is the design of the Umbra Tug Paper Towel Holder? A: The Umbra Tug Paper Towel Holder features a modern and elegant design with smooth lines and a brushed nickel finish, enhancing your kitchen decor.
- Q: How does the one-handed tear feature work? A: The patented design of the Tug holder includes a unique curved rubber spine that holds the core of the paper towel roll securely, allowing for an easy one-handed tear.
- Q: Is it easy to load the paper towels onto the holder? A: Yes, loading the paper towels is simple. You just slide any standard size paper towel roll onto the spine without needing to remove or unscrew any parts.
- Q: What should I do to tear off a paper towel sheet? A: To tear off a sheet, simply pull back a piece of the paper towel and give a firm 'tug' from the top down along the perforation.
- Q: Can I move the Tug Paper Towel Holder around easily? A: Yes, the Tug holder is designed to be portable, allowing you to place it wherever it's needed, whether on a counter, table, or patio.
- Q: What ensures the stability of the paper towel holder? A: The Tug Paper Towel Holder features a weighted base with a diameter of 6.5 inches, which helps prevent it from toppling over during use.
- Q: Does the base protect the surface it is placed on? A: Yes, the base of the Tug holder is padded to prevent sliding and scratching on the surfaces where it is placed.
- Q: Is this paper towel holder made to last? A: Yes, the Umbra Tug Paper Towel Holder is made from high-quality materials designed for durability, ensuring it lasts over time.
- Q: What if I am not satisfied with the product? A: If you are not completely satisfied with the Umbra Tug Paper Towel Holder, you can contact Umbra within 30 days for assistance.
- Q: Can the Tug holder accommodate any brand of paper towels? A: Yes, the Tug Paper Towel Holder is compatible with any standard size paper towel roll from any brand.