Villeroy & Boch Audun Chasse 10-Ounce Mug

Shipping & Delivery Policy

At Homenkitchenshop, we ensure that all orders are securely packaged and shipped with full insurance for added peace of mind. Our standard processing time is within 2-3 business days, and all items are shipped from our facility in the United States using reliable, secure shipping methods. To verify your order and payment, we may reach out to you for additional information if necessary.

Your order will be delivered directly to your doorstep, carefully packed to prevent any damage during transit. We respect our customers’ desire for privacy and offer completely DISCREET packaging. All product names, descriptions, and sender details are encrypted for full confidentiality, ensuring a discreet delivery experience.

Note: Orders over $250 will require a signature upon delivery.

Shipping Destinations

We currently ship within the United States.

Processing Time

Orders are processed and shipped within 1-3 business days.

Shipping Methods & Delivery Times

• 
  3-5 business days
  

Shipping Costs

Shipping costs are calculated at checkout, based on the delivery destination and shipping method selected. We offer free standard shipping within the U.S.

Customs, Duties, and Taxes

For international orders, please be aware that customs duties, taxes, or import fees may apply. These are the responsibility of the customer. We recommend checking with your local customs office for more details.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number to follow the progress of your shipment.

Lost or Delayed Shipments

If your package is lost or delayed, please contact our customer service team, and we’ll assist you in resolving the issue promptly.

Returns & Refunds

For details on returns and refunds, please refer to our Return Policy.

If you have any questions or need assistance, our customer service team is here to help! Reach out to us at support@homenkitchenshop.com.