Frequently Asked Questions
- Q: What is the capacity of the VitaJuwel Era Carafe? A: The VitaJuwel Era Carafe has a capacity of 44 fluid ounces.
- Q: Does the carafe come with a gemstone vial? A: No, the carafe does not include a VitaJuwel Gemstone Vial; it is designed to hold a vial securely in place.
- Q: What materials are used in the carafe? A: The carafe is made of elegant glass and features a stainless steel lid.
- Q: How do I clean the VitaJuwel carafe? A: For cleaning, it is recommended to wash the carafe by hand with mild soap and warm water. Avoid using abrasive materials.
- Q: Can I use the carafe for beverages other than water? A: While it is designed for water with gemstone vials, you can use it for other beverages, but avoid hot liquids as they may damage the glass.
- Q: Is the carafe suitable for everyday use? A: Yes, the VitaJuwel Era Carafe is designed for regular use to enhance your drinking experience.
- Q: What are the benefits of using a gemstone vial with this carafe? A: Using a gemstone vial with the carafe can infuse your water with the properties of the selected gemstones, promoting a healthier drinking experience.
- Q: Where is the VitaJuwel company located? A: VitaJuwel is headquartered in the German Alps and has a presence in the Hudson Valley.
- Q: What should I do if my carafe breaks? A: If your carafe breaks, please refer to the manufacturer's warranty or contact customer support for assistance.
- Q: Is the carafe dishwasher safe? A: It is not recommended to place the VitaJuwel carafe in the dishwasher; hand washing is preferred to maintain its quality.