Frequently Asked Questions
- Q: What is the capacity of the WECE Mug? A: The WECE Mug has a capacity of 11 ounces, making it ideal for both hot and cold beverages.
- Q: Is the design printed on both sides of the mug? A: Yes, the artwork is printed on both sides of the mug, allowing you to enjoy the design from any angle.
- Q: Can I use the WECE Mug in the dishwasher? A: While the mug can be placed in the dishwasher, for longevity, we recommend hand washing due to its special heat-sensitive coating.
- Q: What material is the WECE Mug made from? A: The WECE Mug is made from 100% sturdy and durable ceramic.
- Q: How should I care for the WECE Mug? A: To ensure the best quality, hand wash the mug and avoid using abrasive materials that could scratch the surface.
- Q: What is the return policy for the WECE Mug? A: You may return any unopened, unused item in original condition within 15 days of receipt for a refund.
- Q: What should I do if my mug arrives damaged? A: If your mug arrives damaged, please contact us immediately to resolve the issue.
- Q: Is this mug suitable for gifting? A: Yes, the WECE Mug makes a perfect gift for various occasions such as birthdays, anniversaries, or holidays.
- Q: What type of beverages is the WECE Mug suitable for? A: The mug is great for both hot and cold drinks, making it versatile for coffee, tea, and more.
- Q: How long does it take to ship the WECE Mug? A: Please allow 3-5 business days for production before your item is shipped.