Frequently Asked Questions
- Q: What is the capacity of the Zojirushi SM-WS36-HM mug? A: The Zojirushi SM-WS36-HM mug has a capacity of 12 ounces.
- Q: How does the vacuum insulation work in this mug? A: The mug features Zojirushi's proprietary double-wall stainless steel vacuum insulation, which helps maintain the temperature of beverages, keeping hot drinks hot and cold drinks cold for hours.
- Q: Is the interior of the mug coated? A: No, the interior of the mug is not coated. It utilizes SlickSteel™ finish created through an electropolishing process, resulting in a corrosion-resistant surface that is smooth and easy to clean.
- Q: What is the design of the lid? A: The mug has a flip-lid design that makes it easy to sip from while keeping the spout clean when closed. It also includes a safety lock to prevent accidental opening.
- Q: Can I fit ice cubes in the mug? A: Yes, the mug features a 1-5/8 inch (4 cm) wide opening, making it easy to fill with drinks and ice cubes.
- Q: Is this mug suitable for one-handed operation? A: Yes, the mug is ergonomically designed for easy one-handed operation, making it convenient to use on the go.
- Q: What materials are used in the construction of the mug? A: The Zojirushi SM-WS36-HM mug is made of stainless steel, ensuring durability and a sanitary drinking experience.
- Q: How should I clean the Zojirushi mug? A: It is recommended to hand wash the mug with mild detergent and a soft sponge. Avoid using abrasive cleaners to maintain the integrity of the SlickSteel™ finish.
- Q: Does this mug keep beverages hot for a long time? A: Yes, thanks to its vacuum insulation technology, the mug is designed to keep beverages hot for several hours.
- Q: Are there any safety warnings associated with this mug? A: Yes, there is a warning that states this product may expose you to chemicals known to the State of California to cause cancer and reproductive harm.